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FAQ

​How Do I Place An Order?

 

Simply select the item you would like and add it to your shopping basket. You can view the basket at any time by clicking on the icon in the top right of the page. To pay, simply click 'checkout' and follow the instructions. 

 

Payment and Shipping

 

We use Paypal as our secure payment processor. Prices on smaller items include economy shipping at the cheapest rate for mainland destinations in England and Wales: prices for highlands, islands, remote areas and Scotland & Northern Ireland are the same for items delivered by Royal Mail, but may attract a surcharge for items delivered by courier. Larger items do not include shipping, and the description clearly states this.

We aim to ship the next-working day. Bulky items may occasionally take longer to dispatch. If the delay exceeds 48 hours, we will contact you to let you know. 

​Secure Ordering & Payment Options

 

We accept payment only by Paypal except on items over £500, when payment by bank transfer is accepted. We do of course accept cash in the shop!

Returns & Refunds

 

We aim to please, and in the event of any problems with your purchase we are happy to accept returns. Where goods are faulty return postage is at our expense: if you have just changed your mind, it is at yours! 

 

Privacy Policy

 

We retain details only for shipping purposes. E-mail addresses are retained for marketing purposes only. We will not spam your inbox, nor will we sell any details to outside companies.